Terms and Conditions | Tide + Terra Jewelry
EN

Terms and Conditions

Effective Date: 09/25/2024

Welcome to Tide + Terra. These Terms and Conditions outline the rules and regulations for using our website, services, and purchasing our handcrafted jewelry. By accessing our website and placing an order, you agree to be bound by the following terms. Please read them carefully.

1. General Information
Tide + Terra
(“we”, “our”, “us”) is a jewelry business offering handcrafted items made from locally sourced materials. By using our website or making a purchase, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with these terms, please do not use our website or services.

2. Use of Our Website
You are permitted to browse and use our website for personal, non-commercial purposes only. You agree not to:
- Use the website in any way that violates applicable laws.
- Attempt to gain unauthorized access to any part of our website or its content.
- Use our website to engage in fraudulent activities or to harm our business or other users.

We reserve the right to terminate your access to the website for any conduct that we, in our sole discretion, believe violates these Terms and Conditions.

3. Product Information
We make every effort to ensure that the descriptions, images, and specifications of our jewelry are accurate. However, due to the handcrafted nature of our items, slight variations in size, color, and design may occur. Colors may also appear different due to your device's display settings.

Tide + Terra reserves the right to change or discontinue any product at any time without notice.

4. Pricing and Payments

Pricing
: All prices listed on our website are in USD and subject to change without notice. We reserve the right to correct any pricing errors that may inadvertently occur.
Payments: We accept most major credit cards, PayPal, and other forms of payment as indicated on our website at checkout. Payments must be made in full before your order is processed and shipped.
Taxes: Sales tax may be applied to orders, where applicable, based on your shipping address.

5. Orders and Cancellations

Order Acceptance
: After placing an order, you will receive a confirmation email. We reserve the right to cancel any order if there are issues with inventory, payment, or other unforeseen circumstances. In such cases, we will notify you promptly and provide a full refund.
Cancellations: Orders can only be canceled before they are processed and shipped. Once an order has been created or shipped, it can no longer be canceled.If you need to cancel or modify your order, please contact us at hello@tideterra.com as soon as possible.

6. Shipping and Delivery
Please refer to our Shipping Policy for full details on shipping times, carriers, international shipping, and lost or damaged items. While we aim to meet our estimated delivery timelines, delays caused by shipping carriers or factors outside of our control are not our responsibility.

7. Returns and Refunds
For information about returns, exchanges, and refunds, please refer to our Returns and Refund Policy. Items must meet the conditions specified in our policy to be eligible for a return or exchange.

8. Intellectual Property
All content on the Tide + Terra website, including text, images, graphics, logos, and product designs, is the intellectual property of Tide + Terra or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, or use any of our content without our express written permission.

9. Limitation of Liability
To the fullest extent permitted by law, Tide + Terra is not responsible or liable for any direct, indirect, incidental, or consequential damages arising from:

- Your use or inability to use our website.
- Errors, mistakes, or inaccuracies in product descriptions or pricing.
- Delays in shipping or non-delivery of items due to external factors beyond our control (e.g., customs delays, courier errors).

Our liability is limited to the purchase price of the items you ordered from us.

10. Indemnification
By using our website or purchasing our products, you agree to indemnify, defend, and hold Tide + Terra harmless from any claims, liabilities, damages, and expenses (including legal fees) arising from:

- Your use of our website or services.
- Your violation of these Terms and Conditions or any applicable laws.
- Any infringement of intellectual property rights or misuse of content from our site.

11. Third-Party Links
Our website may include links to third-party websites for your convenience. These websites are not operated or controlled by Tide + Terra, and we are not responsible for their content, privacy practices, or availability. Your use of any third-party website is subject to its terms and conditions.

12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Alabama, United States, without regard to its conflict of law provisions. Any legal disputes shall be resolved in the courts of Alabama.

13. Changes to These Terms
We may update these Terms and Conditions at any time. Any changes will be posted on this page, with the updated effective date at the top. By continuing to use our website after any changes, you agree to be bound by the revised terms.

14. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Tide + Terra
Email
: hello@tideterra.com